Intugine's self-serve tracking portal gives your customers a single dashboard to track all active shipments, view history, and receive proactive exception alerts — branded as your platform.
What a Self-Serve Tracking Portal Includes
Multi-Shipment Dashboard — All active shipments in one view with current location, status, ETA, and exception flags.
Individual Shipment Drill-Down — Full journey: map, timeline, toll crossings, stops, and driver details.
Exception Management Feed — All delays, route deviations, and unplanned stops in a dedicated feed.
Delivery History & Reporting — OTIF rates, average transit times, exception frequency by route and carrier.
Document Access — Download PODs, e-way bills, and trip summaries directly — no email requests needed.
Business Impact
Operations overhead reduction — Eliminates majority of inbound tracking calls. Teams focus on exceptions.
Customer retention — Customers who self-serve are significantly less likely to switch providers. Visibility is a key differentiator in logistics RFPs.
Technical Architecture
Frequently Asked Questions
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